Employee Support Co-Ordinator

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent Opportunity
• Part Time - 40 hrs per f/n (0.5 EFT)
• Grade 4 Administrator
• Based at the Alfred Hospital
• Great Staff Benefits!

Department Summary
The Organisational Development team works to understand and improve the Employee Experience (EX) and build organisational capability to help teams perform at their best, fostering connection and well-being. Typically, the work performed by the Organisational Development team includes:

• Listening to the voice of our employees across a range of feedback channels to identify what matters most
• Co-designing EX improvement programs
• Supporting managers to understand what matters most to employees at the local level and enabling action to improve the employee experience
• Designing strategies, systems, processes, programs and ways of working that enable higher performance in services, leaders and teams
• Strategic and systematic organisational capability building, including supporting teams and individuals to improve alignment, cohesion, constructive behaviours, productivity and wellbeing

Position Summary
This role supports Organisational Development efforts to provide channels and systems for staff to raise issues and access support when they need it. The position will look after two specific programs – peer support and anonymous reporting. The role will include case manager support, via the confidential feedback channel, plus triaging, escalation, monitoring and reporting. The role will also provide support and coordination of Alfred Health's network of Peer Supporters across various disciplines and programs with the peer support role providing individual support, reporting, recruitment, and coordination of interventions and training for the peer support network. Professional supervision is available dependent on qualifications.

Qualifications, Experience and Skills Required

• Tertiary qualifications and/or relevant clinical experience in similarly complex environments
• Counselling and/or coaching skills and experience highly desirable
• Well developed communication and relationship skills.
• A proactive, compassionate approach to employee support.
• Proven ability to handle confidential information with discretion.
• Excellent organizational skills and attention to detail.

Why Join Us?

• Flexible work environment with a commitment to work-life balance.
• Opportunities for professional development and growth.
• A supportive team culture that values your contributions.

Staff Benefits

• 5 weeks of annual leave (pro rata)
• Salary Packaging and novated leasing are available via Maxxia to maximise take-home salary
• Access to health and well-being incentives such as the Fitness Passport and discounted health insurance
• Onsite staff gym - a payroll deductible expense
• Onsite childcare services are available (subject to availability)

For enquiries, please contact Karen Ginnivan, Senior OD Consultant – Employee Experience at [email protected]
Applications close at 11 pm Sunday 13th October
 

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au