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Enquiries Clerk - Alfred Health Information Services

  • LocationThe Alfred
  • Work TypePart time
  • Positions1 Position
  • Applications Close AtClosed 4 months ago
    Never published
  • Job no: 47822
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community-based services.

  • Enquiries Clerk -Alfred Health Information Services
  • 1 x part-time, weekdays & weekends, 56 hours per fortnight – (public holidays & weekdays as required)
  • Permanent ongoing
  • Classification code – HS1A
  • Alfred location
  • Staff benefits


Alfred Health is the main provider of health services to people living in the inner southeast suburbs of Melbourne and is also a major provider of specialist services to people across Victoria. The health service operates three outstanding facilities:

The Alfred Hospital's Front Enquiries Desk is a busy service that handles all inpatient enquires, both in person and on the telephone.


The successful applicant will be responsible for providing a professional representation of Alfred Health at front of the house, handling of inpatient enquiries and various administrative functions as required.

The successful applicant must demonstrate excellent, clear and effective communication skills. The ability to prioritise tasks, promote and maintain good customer relations, professional behaviour and team-spirited is required.


  • Higher School Certificate/Victorian Certificate of Education. Previous clerical experience, preferably in a Hospital environment. Highly developed organisational, communication and interpersonal skills.   
  • Demonstrate superb organisational skills
  • Demonstrates the ability to work well under pressure
  • Negotiation and conflict management abilities
  • Sound MS Office abilities, including basic Outlook, Word and Excel
  • Knowledge of healthcare organisations


  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access

If you are interested in this position or would like any further details, please contact Kristina Janus, Switchboard & Enquiries Team Leader on 9076 2439

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In compliance with the Victorian Chief Health Officer's Mandatory Vaccination Directions, all Alfred health employees must be vaccinated against COVID-19 with TGA approved vaccine and must have evidence of their vaccination status. 

Website: www.alfredhealth.org.au

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  • Closed 4 months ago - 04 Apr 2022