Admin Officer - Outpatient Surgical Services

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Ongoing Part Time Position (2 Days per week) – Alfred Surgical Services  
• Classification code: HS1, Level 1
• 5 weeks Annual Leave
• Staff benefits
• Alfred Location
• Join a dynamic team providing great patient customer service

The Department:

Alfred Surgical Services  

Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

The Role:

This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.

The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.

The job will see you;

• Greeting Patients, handling referrals, answering phone calls, and booking patient appointments 
• Supporting clinical staff (Doctors and Nurses) with administrative tasks 

Qualifications/Experience Required:

Desirable

• Sound administrative experience - Hospital environment preferred but not essential 
• Personable, customer focused approach, and commitment to high quality service 
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.

Benefits

• Discounted car parking
• Salary packaging with novated leasing
• Alfred campus close to public transport
• Onsite gym
• Easy public transport access and discounted care parking.

Staff Benefits:

• Salary packaging
• Discounted onsite parking
• Onsite staff gym
• Onsite childcare centre
• Close to public transport and shops

 If you have any queries regarding the role, please contact Olivia Asquini, [email protected]

Applications close: 11pm AEST, Tuesday 30th April 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au