Client Services Officer - Medical Administration - Alfred Healthicon-resource-website icon-resource-website

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Client Services Officer - Medical Administration

  • LocationMelbourne Sexual Health Centre
  • Work TypePart Time - Fixed Term
  • Positions1 Position
  • Applications Close AtClosed 5 days ago
    Never published
  • Job no: 43124
  • Category: Administration, Administration & Office Support
  • Fixed term - until 31 March 2022
  • Part time - 48 hours per fortnight, 3 days/ week (Monday, Tuesday, Friday) 

  • Classification code – HS1 + 7%

  • Melbourne Sexual Health Centre Location

  • Staff benefits

The Department

Melbourne Sexual Health Centre is a busy Monday to Friday walk in and wait clinic for people from all walks of life needing screening, treatment and clinical management of sexually transmissible infections. We are looking for an experienced, reliable, enthusiastic, motivated and well-organised person to join our team based at Carlton to provide medical reception and administration support.  Suitable applicants will be open minded, non-judgemental, flexible and have great customer service and computer skills. Previous experience in medical administration is highly regarded.   

The Role

As Client Service Officer at Melbourne Sexual Health Centre you will provide a full range of administrative services to support the clinical team and the clients attending for care. The position responsibilities include reception, appointments, switchboard, data entry, medical records management, Medicare billing, Entry Point Screening support and providing administrative support to clinical and research staff within the Centre. 

The Administration Team hours of work are Monday – Friday 8.30 a.m. to 5.30 p.m. 


  • Welcoming front of house presence
  • Proven customer service skills
  • Ability to ensure client confidentiality
  • Proven administration support skills
  • Ability to independently troubleshoot administration issues
  • Attention to detail
  • Computer literacy
  • Ability to provide friendly, empathetic, non-judgemental customer service to clients from a wide range of backgrounds


  • Salary packaging
  • Accrued day off
  • Discount health insurance

Enquiries: Suzanne Amisano/ Alison Levey, Telephone (03) 9341 6200


Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closed 5 days ago - 20 Oct 2021