Category: Administration, Administration & Office Support
Fixed term - until 31 March 2022
Part time - 48 hours per fortnight, 3 days/ week (Monday, Tuesday, Friday)
Classification code – HS1 + 7%
Melbourne Sexual Health Centre Location
Melbourne Sexual Health Centre is a busy Monday to Friday walk in and wait clinic for people from all walks of life needing screening, treatment and clinical management of sexually transmissible infections. We are looking for an experienced, reliable, enthusiastic, motivated and well-organised person to join our team based at Carlton to provide medical reception and administration support. Suitable applicants will be open minded, non-judgemental, flexible and have great customer service and computer skills. Previous experience in medical administration is highly regarded.
As Client Service Officer at Melbourne Sexual Health Centre you will provide a full range of administrative services to support the clinical team and the clients attending for care. The position responsibilities include reception, appointments, switchboard, data entry, medical records management, Medicare billing, Entry Point Screening support and providing administrative support to clinical and research staff within the Centre.
The Administration Team hours of work are Monday – Friday 8.30 a.m. to 5.30 p.m.
Welcoming front of house presence
Proven customer service skills
Ability to ensure client confidentiality
Proven administration support skills
Ability to independently troubleshoot administration issues
Attention to detail
Ability to provide friendly, empathetic, non-judgemental customer service to clients from a wide range of backgrounds
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.