Quality Manager

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Quality Officer (Grade 3) / Quality Manager (Grade 4)
• Fixed term - 3 months
• Full Time at 80 hrs per f/n w/ Monthly ADO's
• Grade 3 or 4 Scientist position
• Alfred Hospital, Pathology - Quality Unit

The Department

Alfred Health and Monash Health have established a formal partnership to deliver a Shared Pathology Service as one of three new pathology networks for metropolitan Melbourne.

All roles in the Pathology Programs are working to develop the Partnership across the Health Services to ensure we continue to provide high quality care for the patients across the health services.

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community-based services. Alfred Pathology Service (APS) provides a comprehensive range of pathology testing, consultation services and collection services to clinicians and patients of Alfred Health. The Service has 5 units (Anatomical Pathology, Clinical Biochemistry, Haematology, Microbiology and Human Molecular Pathology), each headed by a Unit Head. APS has the core laboratory at The Alfred as well as a small local laboratory at Sandringham Hospital.

Position Summary

An exciting opportunity has become available for a fixed term 3-month position for Quality Officer or Quality Manager, depending on the experience of the successful candidate.

The successful candidate will be responsible for the managing, implementing and evaluating all aspects of the APS Quality System; quality improvement, quality assurance and accreditation related activities ensuring compliance with ISO 15189 and all other relevant NATA, NPAAC, RCPA and ACHS standards, as well as legislative and organisational quality compliance frameworks.

Experience and Qualifications Required

Essential

• Bachelor of Science or Applied Science (Medical Laboratory Science) or equivalent
• Minimum 7 years’ pathology laboratory scientist experience and extensive experience in a Quality role within pathology
• Extensive experience in using all functionality of a QMS software program.
• An understanding of ISO 15189 and NPAAC guidelines
• Strong organisational and communication skills
• Excellent attention to detail and ability to function well in a team environment.

Skills Required

• Ability to quickly build and maintain positive relationships with team members and stakeholders. 
• Demonstrated knowledge and understanding of accreditation requirements;
• Knowledge and understanding of quality management in a pathology environment;
• Demonstrated experience with NATA accreditation of Human Pathology laboratories or related activities;
• Understanding of quality management principles such as quality improvement cycle and root cause analysis
• Demonstrated experience conducting internal and/or external audits.
• Competent at using a wide range of information and communication technologies relevant to the role including extensive use of Quality Management Systems such as Q-Pulse and FastTrack.
• Ability to work independently as well as effectively collaborate with others from a diverse range of stakeholders.

Staff Benefits

• 5 weeks of annual leave + 13 additional days off (ADO's) per year
• Salary Packaging and novated leasing are available via Maxxia to maximise take-home salary
• Access to health and well-being incentives such as the Fitness Passport and discounted health insurance
• Onsite staff gym - a payroll deductible expense
• Onsite childcare services are available (subject to availability)

Applications close Sunday 27th October 2024.

The ability to commence employment as soon as possible is desirable.

All enquiries to Jodie Wright, Quality Manager, Alfred Pathology Service on 03 9076 2689.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au