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Innovation and Improvement Coordinator

LocationThe Alfred
Work TypePart time
Positions1 Position
Job no: 69662
Category: Management and Executive, Management

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.


  • Permanent, Part Time – 24 hours per week
  • Grade 5 Administrator
  • Alfred location 
  • Staff benefits

The Department and Program

Alfred Brain Program is responsible for the operation of services which focus on people requiring treatment of management of neurological and neurosurgical conditions. The Program comprises of six service units: Neurosurgery, Neurology, Epilepsy, Stroke, Multiple Sclerosis and Neuro Immunology (MSNI), and Monash Alfred Psychiatry research centre providing both inpatient and outpatient care. The program has a large research division in partnership with Monash University School of Translational Medicine.

About the Role

The Innovation and Improvement Coordinator works under direction of the Clinical Service Director, and in collaboration, has a lead strategic role in Alfred Brain to improve performance outcomes, develop and extend service delivery and increase value to patients and Alfred Health through: 

  • Planning and supporting new service development. 
  • Delivering improved business processes and innovative service models. 
  • Developing, leading and executing service improvement programs and activities. 

Capabilities and Experience Required

  • Project management – managing and engaging diverse stakeholder groups to deliver complex projects or programs of change
  • Improvement methodologies – proficiency in application of improvement methodologies (such as lean/six sigma and continuous improvement), preferably in a health care setting (formal qualifications are advantageous)
  • Systems thinking – competency in systems thinking and dealing with complex systems and problems
  • Innovation and design thinking – competency and knowledge in applying tools and methodologies for innovation, creative problem solving and design thinking
  • Analytical and data visualisation – proficiency in collecting, analysing and visualising data as a tool for effective communication, decision making and complex problem solving
  • Building capability for improvement – ability to develop organisational improvement capability through coaching, facilitation and professional development/training programs
  • Professional communication – experience in communicating with and presenting to and a range of stakeholders, and reporting to Executive and government departments
  • Stakeholder engagement – demonstrated competence in engaging, influencing and motivating diverse stakeholder groups within a complex organisation
  • Highly organised and efficient time management
  • Highly driven and adaptable
  • Experience/proficiency with Office 365 and SharePoint 

Staff Benefits

  • Access to Salary Packaging and Novated Leasing
  • Health and Wellbeing initiatives in addition to discounted health insurance
  • Staff Car Parking


If you are interested in this position or would like any further details, please contact Craig Spiers, Clinical Service Director Alfred Brain via [email protected]  

With your Application please include a cover letter and current cv.

Applications are to be submitted via the Alfred Health careers portal any emailed applications will not be accepted.

Applications close at 11 pm Thursday, 13th June

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.