Outpatient Innovation Project Officer - Alfred Healthicon-resource-website icon-resource-website

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Outpatient Innovation Project Officer

  • LocationAlfred Health
  • Work TypeFull Time - Fixed Term
  • Positions1 Position
  • Applications Close AtClosed 5 days ago
    Never published
  • Job no: 37845
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Fixed-Term – until June 2022
  • Full-Time – 76 hours per fortnight
  • Classification code – HS4
  • Alfred location


The Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison Service and the Referral In service. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical, and other specialties.


Alfred Health is looking for an Innovation Project Officer to support service improvement within the Outpatient Program. As a Project Officer you will work under the guidance of the Outpatient Improvement and Innovation Manger to assist teams and individuals within the Outpatient Program to develop innovative solutions to the challenges in health and healthcare delivery, including eReferral and implementation of Department of Health improvement strategies. The Innovation Project Officer will liaise, collaborate, and effectively communicate with all stakeholders, both internal and external to the organisation to achieve the project objectives. The ideal candidate will have an understanding of improvement methodology (e.g. Lean Thinking), project management and change management, and will further develop these skills in the role. The position is a full time 10-month role.  You will be part of a supportive, fun, creative team with great professional development opportunities.



  • Previous leadership of/involvement in a service improvement project.
  • Skills in Microsoft Word, Outlook, Powerpoint and Excel.
  • Strong stakeholder engagement and change management skills           


  • Exposure to and understanding of improvement methodology in health care, such as lean, six sigma and continuous improvement methodology.
  • Experience working with diverse stakeholders and influencing others.
  • Experience collecting, analysing and presenting data.


  • Salary Packaging
  • Discount Health Insurance
  • Car Parking (subject to availability)
  • Onsite Gym
  • Childcare services

For further inquiries regarding the role contact Alison Hardman, Outpatient Innovation and Improvement Manager, on 9076 2255.


Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au

  • Closed 5 days ago - 28 Jul 2021