Innovation and Improvement Coordinator - Alfred Healthicon-resource-website icon-resource-website

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Innovation and Improvement Coordinator

  • LocationAlfred Health
  • Positions1 Position
  • Applications Close AtClosed 3 days ago
    Never published
  • Job no: 36787
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Permanent - ongoing
  • Part-Time – 48 hours per fortnight, 3 days per week
  • Classification - HS5
  • Alfred location 
  • Staff benefits


Alfred Brain Program is responsible for the operation of services which focus on people requiring treatment of management of neurological and neurosurgical conditions. The Program comprises of six service units: Neurosurgery, Neurology, Epilepsy, Stroke, Multiple Sclerosis and Neuro Immunology (MSNI), and Monash Alfred Psychiatry research centre.


The Innovation and Improvement Coordinator has a strategic role in delivering improved business processes and innovative service models across the Alfred Brain Program. This position is responsible for leading the development of the service improvement program for the program using recognised continuous improvement practices. The Innovation and Improvement Coordinator will develop, lead and execute activities to improve performance outcomes for the program and increase value to patients and Alfred Health.

This role works under the direction of the Clinical Service Director Alfred Brain.


  • Project management – managing and engaging diverse stakeholder groups to deliver complex projects or programs of change
  • Improvement methodologies – proficiency in application of improvement methodologies (such as lean/six sigma and continuous improvement), preferably in a health care setting (formal qualifications are advantageous)
  • Systems thinking – competency in systems thinking and dealing with complex systems and problems
  • Innovation and design thinking – competency and knowledge in applying tools and methodologies for innovation, creative problem solving and design thinking
  • Analytical and data visualisation – proficiency in collecting, analysing and visualising data as a tool for effective communication, decision making and complex problem solving
  • Building capability for improvement – ability to develop organisational improvement capability through coaching, facilitation and professional development/training programs
  • Professional communication – experience in communicating with and presenting to and a range of stakeholders, and reporting to Executive and government departments
  • Stakeholder engagement – demonstrated competence in engaging, influencing and motivating diverse stakeholder groups within a complex organisation
  • Highly organised and efficient time management
  • Highly driven and adaptable
  • Microsoft Word, Outlook, Excel and Visio proficient


  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access and discounted staff car parking

If you would like any further details, please contact Craig Spiers on 9076 0579

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closed 3 days ago - 30 Jul 2021