Administration Support - Carer Services - Alfred Healthicon-resource-website icon-resource-website

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Administration Support - Carer Services

  • LocationCaulfield Hospital
  • Work TypePart time
  • Positions1 Position
  • Applications Close AtCloses in 19 days
    Never published
  • Job no: 34123
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

Life at Carer Services is fast moving and challenging while making a difference to the lives of unpaid carers across our region

 

  • Administration Support
  • 32 hours per week
  • Permanent – Ongoing
  • Classification code – HS1
  • Caulfield location
  • Staff benefits

DEPARTMENT

Alfred Health Carer Services (Carer Services) support the people who care.

Carer Services is funded by State and Commonwealth Governments to deliver programs including phone support, in person support services, peer support, information and social activities to carers (including young carers) of people who are aged, living with dementia, have a disability or chronic illness, and/or mental illness.  We provide services to support carers and care relationships in a client-centred, timely and responsive manner.  Carer Services is part of Alfred Health’s Home, Acute and Community program.

POSITION:

The Administration Support role is part of the Operations Team. This is an exciting time to join the Carer Services team as we move to a new service delivery model.

Administration staff work within a team to perform a range of tasks associated with responding to calls, upholding office environments and operations, arranging service bookings and confirmations, processing invoices and providing support to staff and management.

This dynamic role is well suited to someone who is happy to shift priorities at a moment’s notice. 

QUALITIES/EXPERIENCE REQUIRED

  • A passion to serve customers with a positive ‘can-do’ attitude
  • Recent contact centre experience within the hospitality, tourism or other customer focused industries
  • Effective team player who contributes positively to work and interdisciplinary team culture
  • Self-motivated and resilient
  • Well-developed problem solving, creative thinking abilities
  • Easily adapts to learning new systems, processes, programs, database applications and software.
  • Demonstrated attention to detail
  • Demonstrated ability to manage competing demands, assess urgency, prioritise and meet deadlines
  • Excellent oral, written and listening communication skills
  • Successful applicants must undergo a police check and have a current Working with Children Check

Desirable

  • Certificate III (or working toward) Business Administration, Customer Contact
  • Formal training in Microsoft applications

 BENEFITS:

  • Friendly, supportive team culture
  • Salary packaging
  • Novated leasing
  • Easy public transport access

Application process - Please submit an updated CV and supporting Cover Letter to include the question "Tell us about the best team you have been a part of and what made it a good fit for you. What qualities do you most respect in your peers?"

Enquiries: Diana Kovago, Administration Supervisor on (03) 9076 6352  

To apply: Please click on the APPLY FOR THIS JOB button

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au

  • Closes in 19 days - 20 Aug 2021