Categories: Administration, Administration & Office Support
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.
Full-time – 80 hours per fortnight including an ADO
Fixed term – until June 2021
Classification code : HS2
Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison team and the Referral In team. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties. There are 42 speciality units and 133 consulting rooms.
The Administration Supervisor – Outpatients / VINAH Reporting is responsible for providing supervision, support and leadership to the administration staff within the Outpatients Program responsible for data audit and error correction in order to enable timely and accurate mandatory reporting of Outpatient activity. This may include reviewing and updating work instructions, training and supporting staff with new processes, and recommending and implementing changes in collaboration with the Analyst / Training Lead and Operations Manager. This role includes the management and supervision of individual administration team members within the designated work group.
Strong computer skills with proven Microsoft Office experience (Outlook, Excel)
Demonstrated ability to work under pressure
Previous administration experience in a health setting
Previous experience in a supervisory position
Previous experience providing training and support to staff
Demonstrated understanding and experience with Alfred IT systems including iPM, Cerner and Scheduling
Qualifications in staff management
Experience working in a Public Health Service with Non-admitted Services
Knowledge and understanding of the policies relevant to providing outpatient services
Knowledge and understanding of the reporting requirements for Outpatients
Discounted car parking
If you have any queries regarding the role, please contact James Robinson, on 9076 0853
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.