Telehealth Officer - Alfred Healthicon-resource-website icon-resource-website

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Telehealth Officer

  • LocationAlfred Health
  • Work TypeFull Time - Fixed Term
  • Positions1 Position
  • Applications Close AtClosed a day ago
    Published on 26 Jul 2020

Applications closed

We are no longer accepting applications for this position.

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  • Job no: 29987
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Full-time – 80 hours per fortnight including an ADO
  • Fixed term – until December 2020
  • Classification code : HS2
  • Alfred location
  • Staff benefits


Located in the Outpatients Program, the Telehealth Office is responsible for the implementation and support of telehealth across Alfred Health. Our primary objective is to enable patients in Specialist Consulting Clinics to receive care via videocall, regardless of location. The Office also supports telehealth in other settings across Alfred Health, including wards and home-based care.

The Telehealth Officer will contribute to the successful delivery of telehealth initiatives across Alfred Health and partner sites. The aim of the role is to ensure a positive experience for everyone involved in telehealth interactions and support delivery of a reliable, high quality service.

On a day-to-day basis, they will use excellent organisational, prioritisation and communication skills to support a range of stakeholders, including staff (clinicians and administrative teams), patients, families, and healthcare professionals. The role will also be responsible for coordination and administrative tasks associated with the implementation of telehealth services.



  • Strong interpersonal and customer service skills
  • Demonstrated organisational and administrative skills
  • Confidence in using digital technologies
  • Current Victorian drivers licence


  • Degree qualification preferred
  • Experience with telehealth or health sector
  • Demonstrated understanding and experience with Alfred IT systems (including Cerner Powerchart and Scheduling)


  • Salary packaging 
  • Novated leasing
  • Discounted staff car parking

If you have any queries regarding the role, please contact Simon Mathieson, Operations Manager, 9076 0502

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closed a day ago - 03 Aug 2020
  • Published on 26 Jul 2020, 11:17 PM