GP Liaison EReferral Coordinator - Alfred Health icon-resource-website icon-resource-website

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GP Liaison EReferral Coordinator

  • Alfred Health Part Time - Fixed Term
  • Closed 4 days ago
    Published on 2 Aug 2019

We are no longer accepting applications for this position.

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  • Job no: 21706
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • GP Liaison EReferral Coordinator
  • Part Time, 38 hours
  • Fixed Term – July 2020
  • Classification code – HS5
  • Alfred location
  • Staff benefits


The Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison Service and the Referral In service. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.


This fixed term 12 month position will support and contribute to the successful ongoing development, implementation and acceptance of outpatient improvement initiatives across Alfred Health and General Practices, including supporting the implementation of the eReferral system into Specialist Consulting Clinics. This will be achieved through various strategies including GP and stakeholder consultation and auditing and data analysis. The GP Liaison eReferral Coordinator will liaise, collaborate and effectively communicate with all stakeholders, particularly GPs and primary care providers, with the aim of improving access to care and outcomes for patients, families, carers and staff.

This eReferral Coordinator is a key member of the Alfred Health GP Liaison Service, which aims to improve communication between Alfred Health and community GPs to enhance patient care. The successful candidate will have experience in working in a healthcare setting and project management. In addition, the successful applicant will have excellent communication and interpersonal skills, and enthusiasm for improving coordination of care for patients in hospital and the community, and championing change.



  • Strong stakeholder engagement and change management skills
  • Strong analytical skills
  • Demonstrated ability to work under pressure
  • Current Victorian drivers licence


  • Experience in the health sector
  • Demonstrated understanding and experience with Alfred IT systems including Cerner Powerchart and Scheduling
  • Project coordination or project management experience
  • IT knowledge and experience
  • Understanding of general practice systems including practice software
  • Knowledge and experience with the implementation of eReferral in a health care setting


  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access

If you are interested in this position or would like any further details, please contact Dr Josie Samers, GP Consultant, or Amelia Matlock, eReferral Lead, on 9076 2620.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closed 4 days ago - 16 Aug 2019
  • Published on 02 Aug 2019, 4:42 AM