Patient Liaison Officer - Alfred Health icon-resource-website icon-resource-website

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Patient Liaison Officer

  • Alfred Health Full Time - Fixed Term
  • Closed 2 days ago a
    Published on 13 Feb 2019

We are no longer accepting applications for this position. You can join our Talent Community to be first in line for similar jobs.

  • Job no: 19152
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Fixed Term 4 months Full Time
  • 80 hours per fortnight plus ADO
  • HS2
  • Alfred Campus

The Department

Finance includes paying bills (Accounts Payable); billing patients and organisations (Accounts Receivable and Patient Billing); Private Practice and Patient Revenue; budgeting and financial analysis (Management accounting); Specific Purpose Funds; Capital Expenditure; tax and formal financial reporting (Financial accounting); clinical costing, performance reporting and analysis (Clinical Performance Unit)

The Role

The Patient Liaison Officer is a role responsible and accountable for the compliance with, accuracy and completeness of data relating to the various administrative registration, admission and discharge regulations, policies and procedures set out by Alfred Health. This role reports directly to the Patient Liaison Officer Team Leader. The scope of the role includes but is not limited to maximising hospital revenue opportunities across private and other compensable patient classifications, interviewing and assisting inpatients with administration processes.


[Please provide 5 key skills/ competencies that are critical. These can be taken from the PD.

If there are other essentials such a Current Victorian Drivers licence, then include it here

  •  Demonstrated high level customer service skills
  • Strong desire to adapt to in house training programs
  • Experience in engaging staff to achieve departmental and organisational goals.
  • Office etiquette team player
  • Possess excellent time management skills


  • Career development pathway to leadership team
  • Salary Packaging
  • Discount Health Insurance
  • Onsite Gym
  • Child care services

Applications close (11pm date)

If applicable, specify specific requirements that you require in the cover letter or CV.

All enquiries to [Billing Manager Sophie Millaras 03 9076 3008

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closed 2 days ago - 20 Feb 2019
  • Published on 13 Feb 2019, 1:48 AM