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Nurse Manager - Patient Services Centre (Alfred Centre)

  • Location The Alfred
  • Work Type Full Time - Fixed Term
  • Job no: 12221
  • Categories: Nurse, Management

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Full time - 80 hours per fortnight plus ADO
  • Fixed-term (Maternity Leave contract) until April 2019
  • Based at The Alfred


The Patient Service Centre Manager is responsible for the management of key staff and services involved in the coordination of a patient’s journey to outpatient clinic appointments and surgery, including waiting list management for outpatients and surgery, patient scheduling and the running of the preadmission clinic. The Patient Service Centre Manager is a professional and clinical leader who actively contributes to meeting key organisational imperatives. The Patient Service Centre Manager, working with the Clinical Service Director operationalises and coordinates initiatives relating to patient access to outpatient clinics and preparation and access to elective surgery. This includes streaming of referrals for outpatient clinics, waiting list management for outpatients and surgery, scheduling of patients for appointments and theatre listing. The Patient Service Centre Manager develops staff to deliver excellence in clinical practice, managing clinical risk and implementing systems and processes to improve patient access to services and outcomes of care.

If you have the ability to lead and manage change, communicate effectively while motivating individuals to achieve common goals, excellent problem solving skills and can work effectively as a part of a team apply now!


  • Current and Unrestricted AHPRA Registration
  • Holding, or able to demonstrate working towards, Postgraduate qualifications Healthcare or Business Management or working towards same
  • Degree in Nursing or equivalent


  • Access to Salary Packaging and Novated Leasing
  • Health and Wellbeing initiatives in addition to discounted health insurance
  • Great work/life balance
  • On site car parking
  • On site gymnasium

If this opportunity sounds like it is for you, click the APPLY button, including your resume and cover letter. 

For a confidential discussion or more detail on the role please contact Anna McPhillamy on 9076 0215

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Published on 11 Apr 2018, 11:12 PM